Frequently Asked Questions
Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
Q1: Where is SafeStorage365 located?
A: SafeStorage365 is located at 10 Morris Mill Rd, Staunton, VA 24401. Our facility is conveniently accessible from nearby neighborhoods and major landmarks like Downtown Staunton and Mary Baldwin University.
Q2: What are the access hours for the storage units?
A: You can access your storage unit every day from 6:00 AM to 10:00 PM, providing you with the flexibility to visit your unit at a time that suits you.
Q3: What are your office hours?
A: Our office may be remotely managed with part-time hours. For assistance, you can reach us at 540-688-1674 or email us at info@safestorage365.com.
Q4: Do you offer climate-controlled storage units?
A: Yes, we offer indoor climate-controlled units designed to protect your belongings from temperature fluctuations, ensuring a safe environment for sensitive items like electronics, documents, and furniture.
Q5: How secure is SafeStorage365?
A: Security is our top priority. Our facility is equipped with reinforced construction, 24/7 video monitoring, secure unit access, and advanced security cameras to ensure your belongings are always protected.
Q6: Can I pay my bill online?
A: Absolutely! We offer a convenient online bill pay option, allowing you to manage your account and make payments from anywhere, anytime.
Q7: Are there any tools available to help with moving items into my unit?
A: Yes, we provide dollies and handcarts to make loading and unloading your belongings easier. These are available for use at no extra charge.
Q8: Do you offer drive-up access to storage units?
A: Yes, we have drive-up access for select units, making it easy for you to load and unload items directly from your vehicle.
Q9: What types of items can I store in a climate-controlled unit?
A: Climate-controlled units are ideal for storing items sensitive to temperature and humidity, such as electronics, wooden furniture, artwork, documents, and seasonal clothing.
Q10: Are there any special discounts or promotions available?
A: Please contact us directly to learn about our current promotions and discounts. We frequently offer special rates to new customers and for long-term storage.
Q11: How do I reserve a storage unit?
A: Reserving a unit is easy! Simply give us a call at 540-688-1674 or send an email to info@safestorage365.com. You can also visit our facility during access hours for a tour and assistance with selecting the right unit.
